Privacy Policy

Effective Date: 11/2025
 Waycross Heating and Cooling
 Location: Waycross, Georgia

1. Introduction

Waycross Heating and Cooling (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, home address, and any other details you provide when requesting a service, estimate, or appointment.
  • Technical Information: IP address, browser type, device information, and browsing behavior collected through cookies and analytics tools.
  • Service Information: Details related to your HVAC systems, maintenance requests, and service history.

3. How We Use Your Information

Your information may be used to:

  • Schedule and provide HVAC installation, maintenance, and repair services
  • Respond to inquiries and provide quotes
  • Process billing and payments
  • Improve our website and customer experience
  • Send service reminders, promotions, or important updates (only if you’ve opted in)

4. Sharing Your Information

We do not sell or rent your personal information. We may share information only in the following circumstances:

  • With trusted service providers who perform work on our behalf (such as scheduling or payment processing)
  • When required by law or to protect our rights, property, or safety
  • With your consent, if you request us to share your information with a third party

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can choose to disable cookies in your browser settings, though some site features may not function properly as a result.

6. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your personal data, no transmission over the internet can be guaranteed completely secure.

7. Your Rights

You may request to:

  • Access, correct, or delete your personal information
  • Opt out of marketing emails or communications
  • Withdraw consent for certain data uses

To make a request, please contact us using the information below.

8. Children’s Privacy

Our services are not directed toward individuals under 13 years of age. We do not knowingly collect personal information from children.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Waycross Heating and Cooling
Waycross, Georgia
 Phone: 912-285-2303
 Email: waycrossheatcool@gmail.com